Manage, supervise and monitor quality assurance and improvement activities; assists in development of Quality Improvement Plan; provide technical assistance to staff in relation to development of IPPs; conduct outcome studies to review effectiveness of WORC services; coordinate and participate in monthly peer file reviews; coordinate satisfaction surveys; develop and monitor tracking system for ALL activities and reports; conduct quarterly evaluations and site visits; serve as staff liaison to internal Client Rights Committee.
Minimum of a Bachelor of Arts or Science degree in Social Work, Psychology, Special Education or other Human Service related field from an accredited College/University.
Two (2) years experience providing training and 2 years experience working directly with the identified population.
Have knowledge of issues related to emotional, behavioral, physical and developmental disabilities.
Ability to demonstrate technical writing skills.
Ability to speak to both small and large groups.
Excellent organizational skills and ability to handle multiple projects.
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