SITE MANAGER, MOBILE TOUR

Department: Mobile

Division: Programs

Location: Remote

Reports To: Associate Director, Mobile Tour

Term of Employment: April 2023 - April 2024 (1 year)

Status: Full-Time, Temporary, Non-Exempt, Non-Union

Salary:$53,000 - $58,000

THE ROLE

In 2005, StoryCorps launched its first MobileBooth, an Airstream trailer outfitted with a recording studio that travels the country year-round collecting stories. Since then, the Mobile Tour makes ten stops per year, partnering with local public radio stations for 4-6 week visits in towns and cities nationwide.

The Site Manager, Mobile Tour oversees the operations, and logistics of our MobileBooth as it travels the country. As the Site Manager, Mobile Tour, you will serve as the primary on the ground point of contact with community organizations, public radio partners, and the press. You will live and work on the road for one year.

You will also supervise a rotating team of three Facilitators, the “Corps” of StoryCorps, who work to carry out our mission by creating a space for participants to feel welcome and comfortable while conducting their interviews with one another. The Site Manager ensures the Facilitators receive regular supervision, training, and performance assessment. Additionally, the Site Manager coordinates and delegates work and assists Facilitators in setting their goals. Two days per week, the Site Manager acts as a Facilitator at the MobileBooth.

The Site Manager, Mobile Tour reports to the Associate Director, Mobile and is a senior member of the Mobile Department, which oversees StoryCorps’ Mobile Tour and the operations of the MobileBooth. 

The term of employment for the Site Manager, Mobile Tour will be one year. Upon hire, the Site Manager will be required to attend a mandatory 2-week training at our Brooklyn, NY headquarters, as well as one week of training on-site at the booth location.  If the new Site Manager, Mobile Tour is not based locally, StoryCorps will arrange travel and accommodations in Brooklyn as necessary and provide a daily meal allowance during the training period.

StoryCorps records, shares, and preserves stories from a diverse range of voices — from our Griot Initiative to preserve stories of African Americans, to our Historias Initiative to collect the experiences of Latinos. Experience working with diverse communities is required. Spanish language fluency is a plus.
 

WHAT YOU’LL DO

• Manage on-site administration, operations, and logistics of Mobile Tour including: overall delegation of tasks and supervision of Facilitators; review of archival processing work completed by Facilitators; compilation and submission of regular reports on interview collection data, etc.
• Support on-the-ground public and partner outreach 
• Create weekly site reports and special event reports to distribute to StoryCorps staff and funders
• Supervise and foster professional development opportunities for Facilitators
• Function as primary on-site contact for Mobile Tour partners and press, including functioning as a StoryCorps spokesperson in interviews with the media
• Sustain relationships with public radio stations and act as primary contact during the MobileBooth stop
• Regularly facilitate interviews two days per week and as necessary
• Provide first level of support for technical problems occurring at the Booth
• Coordinate Booth transitions and repairs, as needed
• Regularly communicate with the Mobile Associate Director and other senior Mobile department staff regarding field operations and field staff performance
• Oversee and curate content for Mobile Tour and StoryCorps social media content.
• Coordinate and lead StoryCorps events at each stop. These may include Opening Day press events, Listening Events, and / or Training Workshops.
• Perform other duties to support the Mobile department, as assigned

ABOUT YOU

Required:

• You have an Associate’s degree or higher; or equivalent education and work experience
• You are prepared to work fully ‘on the road’ for one year. 
• You have at least one year of experience managing programs or projects, with strong multi-tasking and organizational skills and attention to detail
• You also have at least one year experience working in diverse communities
• You have experience as an effective team leader 
• Demonstrated experience delivering effective public presentations and engaging diverse audiences
• You have a valid driver’s license and you’re comfortable driving long distances.
• You communicate effectively – by email, phone or in person.
• You are flexible and adaptable to a growing, changing organization.
• You have cultural humility and an ability to work successfully with diverse groups of people.
• You have strong conflict negotiation and problem-solving skills 
• You’re organized, have keen attention to detail, and you’re able to multitask effectively.
• You have strong computer skills and proficiency in Microsoft Office (Word & Excel).
• You have an ability to work independently as well as collaboratively; you are a great team player and feel comfortable resolving conflict.
• You are familiar with and have enthusiasm for social media platforms and posting content for promotion
• You have a basic level of comfort learning and working with new technical equipment (e.g., audio recording equipment, databases, digital cameras)

Preferred:

• You’ve supervised a staff for at least one year 
• Spanish language fluency, both orally and in writing
• Proficiency on a Mac platform
• Experience with audio recording equipment and/or digital cameras
• Experience with technical troubleshooting
• Experience in long-term travel

Physical Requirements:

• Carrying/Lifting: While traveling, Facilitators and Site Managers bring 1-2 personal bags; they must be able to carry and lift the baggage (e.g., into the trunk of a car, into overhead bins on an airplane, etc.)
• This position requires being on the road

• Travel percentage: 100%

ABOUT STORYCORPS

Founded in 2003, StoryCorps has given over 600,000 people, in all 50 states, the chance to record interviews about their lives. The award-winning organization preserves the recordings in its archive at the American Folklife Center at the Library of Congress, the largest single collection of human voices ever gathered, and shares select stories with the public through StoryCorps’ podcast, NPR broadcasts, animated shorts, digital platforms, and best-selling books. These powerful human stories reflect the vast range of American experiences, engender empathy and connection, and remind us how much more we have in common than what divides us. StoryCorps is especially committed to capturing and amplifying voices least heard in the media. The StoryCorps MobileBooth, an Airstream trailer that has been transformed into a traveling recording booth, crisscrosses the country year-round gathering the stories of people nationwide. Learn more at storycorps.org.

In-Office Work:

Working at the StoryCorps office is optional except in certain circumstances, such as in-person training, if your position requires some in-office presence, or if your manager needs an in-person individual or team meeting, COVID guidelines permitting. For those who prefer to work in the office, that option remains.

COVID NOTICE:

All offers of employment requiring on-site/in-person work will be contingent on the candidate being Fully Vaccinated (at least two-weeks after last dose) prior to starting their new role. Reasonable accommodations can be discussed with HR personnel for individuals who cannot be vaccinated due to medical or religious reasons. Proof of vaccination status is required at the time of extending the offer.

We monitor NYC COVID-19 transmissions rates every week to inform staff of in-office protocols. This status is emailed to all staff every Friday and will include the rules to follow for each color code: Green, Yellow, and Red.  These codes will dictate the masking and gathering guidelines.

StoryCorps seeks to hire staff who reflect the diversity of the communities we serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.

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