SEIU (Service Employees International Union)
Job Title: Senior Digital Communications Support Specialist Grade: PS-3 Annual Pay : $76,509.20/YR
Location: Washington, DC
This position is responsible for providing technical and programming support, troubleshooting and answering technical support tickets for SEIU local union and campaign staff using Digital Communications and Advocacy tools offered by the International. This position will also be responsible for developing and maintaining training tools and resources, and answering basic questions about the online toolset and how best to use in digital communications and organizing initiatives and strategies. This position will work closely with Organizing and Member Data teams, IT, and reports directly to the National Digital Director of Strategy
PRIMARY RESPONSIBILITIES: (Any one position may not include all of the specific duties and responsibilities listed. Examples provide a general summary of the work required and should not be treated as a total and complete list of expected duties to be performed by employees in the classification.)
Include all SEIU locals, International and affiliate staff, consultants, vendors, and other experts on technology and communications issues.
DIRECTION AND DECISION MAKING:
This position reports to the National Digital Director of Strategy
EDUCATION AND EXPERIENCE:
Bachelor degree required. Five (5) years of experience in technical support role with experience supporting online advocacy campaign communications and organizing initiatives. Intermediate knowledge of HTML, email communications, and online advocacy and acquisition. Proven track record working with internal stakeholders, vendors, and affiliates. Must be able to work within a fast-paced environment.
Or, a combination of education and experience that would provide for the following knowledge, skills, and abilities:
Work is generally performed in an office setting. Long and extended hours and travel may be required.
Probationary period: Thirty-six (36) calendar weeks.
A resume is required for all applications and a cover letter is highly suggested. Your cover letter should explain your reason for wanting to work for SEIU, an example of how you demonstrated success in a similar position and a description of how this position fits into your long-term career plan.
SEIU staff enjoy top notch benefits including comprehensive health benefits, major medical, dental and vision for employee and eligible dependents, domestic partner benefits, competitive salaries, generous holidays and vacation policies, and both a pension plan and a 401(K) Plan.
This position is part of a Collective Bargaining Agreement (CBA) and as such the incumbent is bound by the language of said agreement and party to all benefits, dues and requirements associated with being a member of a union and the (CBA).
SEIU is an Equal Opportunity Employer.
Relocation costs are not covered by SEIU.