The IT Specialist/System Administrator position is a versatile helpdesk and SharePoint support position. Responsibilities include providing hardware, software, and systems support in a Microsoft Windows and Office 365 environment with emphasis on SharePoint knowledge and expertise. Additional responsibilities include network support, servers, telecommunications, desktop and application issues. This position will be based in the DC office and supports PCI’s global operations in 12 countries. Includes providing Tier 1 and Tier 2 support by answering phone calls, responding to emails and documenting, tracking and routing issues in a ticket tracking system.
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Position Parameters/Special Responsibilities Required:
Job LocationWashington, District of Columbia, United StatesPosition TypeFull-Time/Regular