Position: Family Advocate
Salary: Depending on Experience
Reports to: Family Services Supervisor
The Community Child Care Council (4C Council) is a non-profit, community-based agency that serves as the community childcare link for families and childcare professionals who live and work primarily in Santa Clara County, California. The agency and its staff are proud to serve the Silicon Valley families, for more than 45 years. It is currently supported by the California Department of Education, US Department of Health and Human Services, US Department of Agriculture, County of Santa Clara and the City of San Jose. The 4C Council provides Early Care and Education, Information, Referrals, childcare voucher payments, nutrition services and family supportive services to over fifty thousand children each year. In addition, the agency also provides senior nutrition services.
Family Advocate assists with enrollment, conducts family interview, and assesses family needs and strengths. This position establishes and maintains accurate service record for each family. The family advocate interviews families to identify interest, concerns, services, strengths and refers families to community service providers. Family Advocates assist families with transition planning.
Example of Duties and Responsibilities:
Develop strength-based assessments with families that describe their goals, strengths, resources, and support networks, as well as necessary services and supports
Screen child for development, sensory, and behavioral concerns using appropriate assessment tools such as ASQ and ASQ-3
Refer families to appropriate community service provider for health, medical, dental, disability and mental health services and follow up on the effectiveness of referrals
Develop a family service plan which includes services being provided to the child and ensure follow up on needed services are obtained
Follow-up with the family on the progress toward meeting their goals and any needed revisions to the plan
Develop a medical and dental health care monitoring process which includes scheduling medical appointments and follow up support to parents
Provide support to parent new or recurring health concerns and make appropriate referral
Support families with nutritional needs of children
Document family and child information in EHS department data management system
Initiate transition planning for children and develop transition plan for children turning three in collaboration with parent and child development service provider
Conduct outreach, recruitment, and enrollment and provide orientation on philosophy of program and services provided
Coach, consult, educate, and utilize counseling skills, where appropriate to advocate for the family and support them in advocating for themselves
Provide and/or coordinate training and educational opportunities for parents such as engaging parents in volunteering, community service, and other ways of contributing to program activities and services
Apply knowledge of health, mental health, disabilities, and child development in order to ensure holistic service delivery
Perform record-keeping and internal and external reporting tasks in a timely and objective fashion
Attends meetings and trainings as assigned
Conducts home-visits as assigned
Ability to maintain agency code of ethics and standards of conducts
Must be comfortable working with diverse ethnic, racial, and religious backgrounds of the communities and must be able to effectively communicate with children and families of the community
Experience working with a Head Start or Early Head Start program preferred
Performs other duties as assigned by Supervisor
Education and/or Experience:
Pursuant to Early Head Start Performance Standards Section 1302.91(e)(7), a minimum of a credential or certification in social work, human services, family services, counseling, or a related field is required.
CPR/First Aid Certification within three (3) months of hire
Administrative skills are necessary to plan and monitor all aspects of Early Head Start Family Services component.
Coordination and planning skills are necessary to develop an effective relationship with the communities in 4C EHS’s service area.
On-going professional development through education, role modeling, mentoring, and training.
License or Other Requirements:
Must possess a valid California driver’s license, access to an insured motor vehicle, and possess a clear driving record.
Required to travel within Santa Clara County areas to facilitate assignments to center/classroom sites, meetings and other off-site destinations.
Must be able to travel, locally and nationally.
Must be willing to work beyond the usual work week to accomplish the job.
Must pass criminal background check
Must have up to date physical and tuberculosis screening results
English proficiency is required. Bilingual Vietnamese or Spanish is preferred.