Position: Resource and Referral Child Care Specialist
Salary: Depending on Experience
Reports to: Resource & Referral Manager
The Community Child Care Council (4C Council) is a non-profit, community-based agency that serves as the community childcare link for families and childcare professionals who live and work primarily in Santa Clara County, California. The agency and its staff are proud to serve the Silicon Valley families, for more than 45 years. It is currently supported by the California Department of Education, US Department of Health and Human Services, US Department of Agriculture, County of Santa Clara and the City of San Jose. The 4C Council provides Early Care and Education, Information, Referrals, childcare voucher payments, nutrition services and family supportive services to over fifty thousand children each year. Most recently, the agency also provides Senior Nutrition Services.
The Resource and Referral Specialist effectively engages parents by phone or in person to discuss their child care needs and link parents efficiently to licensed child care resources using the database of all known options. Provides outstanding customer service and parent education to support parent’s obtainment of child care that meets the child’s and family needs. Provides technical assistance to licensed or license exempt child care providers on a variety of topics supporting their delivery of quality child care for children of all ages. Each R&R Specialist leads or assists with department projects as assigned.
Example of Duties and Responsibilities:
Education and/or Experience:
License or Other Requirements: