The Shelter Manager works in conjunction with the Director of Homeless Youth Services to provide engaged leadership and operational oversight for two overnight shelter programs, co-located in the same downtown facility: Porch Light Emergency Shelter and Street Light Short-Term Shelter. These shelter programs provide a range of basic safety services for highly traumatized young people (ages 16-24) who are experiencing homelessness. The position is directly responsible for monitoring the safe night-to-night operations of shelter services, insuring full integration of current shelter best practices, compliance with program health and safety standards, achieving outcome expectations, and providing consistent trauma-informed support and supervision for shelter staff (Care & Support Specialist) and the Porch Light Shelter Supervisor and Assistant Supervisor. Ongoing duties include timely data entry and program reporting, scheduling, hiring and training and ongoing management of shelter staff and relief workers, professional program representation in the broader community, and occasional public speaking engagements. The Janus Youth shelter programs are part of a highly integrated Homeless Youth Continuum of programs and services, and the Shelter Manager position requires close communication and coordination with a broad range of partner agencies. The shelters are founded on principles of Trauma-Informed Care, Positive Youth Development, Harm Reduction and Restorative Justice that encourage meaningful participation of all shelter guests who utilize services. The shelters are open every night of the year from 8:45pm until 9:00am. The Shelter Manager is required to have a consistent presence during the early part of the evening to greet and be available to all guests to establish and model safe, caring and supportive relationships. This position will generally work a late afternoon to early evening schedule (swing shift), with some flexibility required for meeting obligations, crisis interventions, weekend and early morning program support and/or other tasks as assigned by the Director of Homeless Services.
This position requires being part of a rotating on-call supervisory team that provides coaching, support and coverage assistance to a multitude of 24/7 programs within Janus Youth, including occasional overnight shift coverage as needed during emergencies.
The employees of Porchlight and Streetlight are represented by a union bargaining agreement. The Director of Homeless Services is the primary contact point for the union, however, the Shelter Manager may be occasionally required to assist in negotiations, grievances, or other union matters.
SCHEDULE: This position will generally work late afternoon to evening hours (3pm-11pm swing shift), with flexibility required for daytime and occasional weekend obligations, crisis interventions or other tasks as needed. However, this schedule may be adjusted according to the needs of the program.
WAGE/BENEFITS: $3333.33 to 3916.67 per month depending on experience. Janus offers an excellent benefits program including medical, dental, life & long-term disability insurance; EAP; 401(k) and paid time off (varied eligibility waiting periods apply). Voluntary optional coverage is also available.
QUALIFICATIONS: Any combination of education, experience and training that demonstrates the ability to perform the duties of the position is qualifying.
This position description is intended to give the reader a general idea of the overall purpose and the main activities and responsibilities that are intrinsic to this position. While this description is intended to be representative, it is not intended to be limiting.