This position provides clerical and administrative support to ensure efficient operation of the Case Management service by gathering, organizing, tracking, recording, and uploading key Case Management documents in appropriate data tracking systems and providing basic information from these systems to the Case Management team. She/he must communicate with and exchange information with internal staff and external contractors and vendors. The position requires experience in using various methods of data storage and tracking including an enterprise database, Excel, and Microsoft Word as well as the ability to create and manage data tracking tools in Excel and Word. These tasks support the team in managing and reporting on all elements of the Society's Case Management Program.
Gather information needed to begin the processing of approved Direct Financial Assistance (DFA) requests for Case Management participants.
Convert pdf forms and invoices from contractors to Word and upload in corresponding case management case flows in the DWUI
Monitor Case Management contracts to ensure that all contracts are up to date and processed for renewal in a timely manner
Ensure that Case Management staff receive information and materials necessary to ensure smooth implementation of case management program and meetings
Volunteer Engagement: Partner with volunteers to accomplish our work. (Getting Work Done through Others, Getting Organized, Managing Work Processes, and Overcoming Obstacles)
Other duties as assigned by the Director, Case Management or AVP, Case Management
Please submit your resume and/or cover letter by applying directly to the job posting located on our company website: