This Job Posting closes at 11:59 p.m. (Pacific Time) on October 24, 2018.
Annually: $38,467 - $48,588
Hourly: $19.72 - $24.91
This is a limited term position for a duration of 12 months from the date of hire.
In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.
This is a full time County position represented by the Employees' Association.
Clackamas County Health, Housing and Human Services is seeking a Human Services Assistant assigned to the Social Services Division Gatekeeper Program. The Gatekeeper Program is an organized outreach effort designed to identify, refer, and respond to at-risk older adults and persons with disabilities living in our communities. Gatekeepers are nontraditional referral sources who come into contact with older adults, and persons with disabilities through their everyday work activities, such as meter readers, bank tellers, letter carriers, etc. They are the “first line of defense” against situations that are harmful but preventable. Gatekeepers are trained to make a referral to the Clackamas County Aging and Disability Resource Connection (ADRC) for follow-up and services. Once the ADRC receives the referral, staff follow will follow up with the at-risk individual, or coordinate follow up with other appropriate service-providers and agencies.
This positions primary focus will be preparing and delivering effective Gatekeeper public presentations, trainings and educational events appropriate for specific audiences and participants.
This position is a limited term position that will end 12 months after the date of hire.
Required Minimum Qualifications/ Transferrable Skills:*
2 years’ direct service experience working with older adults and adults with disabilities.
2 years’ experience providing outreach and education OR conducting trainings and presentations in various work sectors and adult audiences.
2 years’ experience establishing and maintaining effective working relationships with public and private agencies to promote cooperation and information sharing.
Ability to relate to a wide variety of people with diverse needs, social, economic and cultural background.
Bi-lingual fluency in English and Russian, Spanish or a SE Asian language.
Proven history working independently, with minimal supervision as well as part of a team.
Knowledge of principles and practices of public information, public education and marketing.
Knowledge of principles and techniques of adult education and learning styles.
Must successfully pass a post offer, pre-employment drug test.
Must successfully pass a criminal history check which may include national or state fingerprint records check.
Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation.
Preferred Special Qualifications/ Transferrable Skills:*
Associates or Bachelor’s degree in the human services field.
Experience or background in education.
Experience or background in marketing and outreach.
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Duties include, but are not limited to the following:
1. Prepares and delivers effective public presentations, training, and educational events appropriate for specific audiences and participants. Coordinates exhibits and participates in community events (neighborhood fairs, resource events, etc.). Distributes informational pamphlets, brochures, educational materials and literature related to specific services and programs.
2. Plans, coordinates and facilitates community forums designed to educate social service professionals who serve seniors and people with disabilities; participates in a variety of community discussions to promote awareness of needs and services to ethnic-specific organizations.
3. Tracks education and outreach materials; tracks outcomes as needed to help evaluate effectiveness.
4. Maintains knowledge of changes in laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements, and resources affecting older adults and/or persons with disabilities.
5. Assists in program planning and service development for residents of Clackamas County through representation on committees, task forces and focus/work groups. Develops and maintains information about unmet service needs in Clackamas County including service to the disabled and elderly, people living in their family home, psychological, psychiatric and counseling needs.
6. Maintains schedules and calendars using Outlook and Trillium. Attends county, agency and program meetings and trainings as required. Provides staff support, including minutes and providing follow-up for committees.
Working Knowledge of: Etiology and issues faced by older and disabled adults in remaining independent; principles and practices of public information, public education and marketing; principles and techniques of adult education and learning styles; techniques and principles of the assessment and evaluation of needs of older, disabled adults or individuals with cognitive needs, and develop action plans to support those needs; principles and techniques of interpersonal and public relations; principles of cultural sensitivity and responsiveness; effective record keeping procedures and techniques.
Skill to: Plan, develop and coordinate specialized information and educational programs; develop action plans that have measurable outcomes and include short-term objectives and long-term goals; communicate effectively, both orally and in writing with clients, professional staff and the general public; relate to a wide variety of people with diverse needs, social, economic and cultural backgrounds; establish and maintain effective working relationships with public and private agencies to promote cooperation and information sharing; attend to precise detail and organize work load; prioritize and manage work time and efforts to accomplish ongoing and emergent duties; work independently, make decisions and resolve problems; prepare information and respond to questions from diverse individuals; utilize basic computer applications such as electronic mail and word processing programs; maintain confidentiality of client records.
This position is included in the County’s alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Some evening and weekend work will be required. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens.
ABOUT THE DEPARTMENT
The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.
Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.
Clackamas County only accepts online applications.
Help With Your Application:
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.