This Job Posting closes at 11:59 p.m. (Pacific Time) on October 17, 2018.
Annually: $39,237 - $49,379
Hourly: $18.86 - $23.74
Bilingual skills are compensated at an additional 5%. Bilingual Spanish/English skills are required.
In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.
This is a full time County position represented by the Employees' Association.
Clackamas County Health, Housing and Human Services (H3S) - Health Centers, has an opening for an Office Specialist 2, Bilingual in Spanish/English. The clinic location for this position is Oregon City – Beavercreek Annex location. The most competitive candidates will be tested for bilingual Spanish/English skills in reading, writing and speaking.
The Office Specialist 2 performs a variety of moderately difficult administrative support activities according to generally established guidelines, regulations or instructions. This position requires advanced skills, independent judgment and discretion and may act as lead worker for a specific support function overseeing the work of others.
The most competitive candidates will not only be fluent in Spanish, but have over one year of experience in an administrative office support role with strong customer service skills. The ideal candidate will have experience working in a health care or clinic setting working with a diverse population.
Required Minimum Qualifications/ Transferrable Skills:*
Preferred Special Qualifications/ Transferrable Skills:*
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Typical tasks may include, but are not limited to:
1. Examines complex or technical documents and records for completeness and accuracy; interprets data for proper input to program formats; determines necessary changes or additions to data gathered or entered; enters complex or technical data.
2. Proofreads computer reports to verify accuracy of input data; computer reports; consults with supervisor as to nature of data requested; monitors and prioritizes projects and assignments.
3. Reports operating problems to supervisor or Data Processing; trains staff in the use of data entry procedures and use of keyboard, formats and programs; performs special projects as assigned.
1. Receives, transfers or refers calls to proper sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; meets and greets the general public and directs individuals to appropriate staff.
2. Maintains master appointment schedule in detailed and accurate order; makes necessary adjustments to daily schedule according to staff changes; maintains program files to provide program information.
3. Reconciles problems by consulting technical manuals; serves as departmental liaison with service and vendor personnel when problems occur; processes transactions; computes or verifies data, fees or payments.
1. Types complex, technical, financial or confidential correspondence, narratives, reports, minutes, tables, and other documents from dictation, typed or handwritten material for entry into word processing equipment or electric typewriters; creates sophisticated editing and formatting programs.
2. Proofreads text for grammar, clarity, punctuation and spelling without altering author's intent; returns printed documents to originating person for editing or approval; advises supervisor or users of the status of documents and workload.
3. Maintains files of stored documents; updates and purges files, cassettes, tapes or disks according to division/department guidelines; provides training to others in use of word processing equipment or electric typewriters.
1. Consults with program and office staff to establish, revise clerical systems, files and recordkeeping procedures to meet specific program needs.
2. Processes complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are somewhat complicated, and where accuracy and effectiveness are critical.
3. In consultation with supervisor, monitors and prioritizes projects and assignments; provides backup support to staff when needed.
4. Transcribes technical, financial and general correspondence, reports and exhibits regarding the progress of the clerical unit to date; presents and/or interprets such information to supervisor or staff if necessary.
5. Effectively operates complex equipment and office machinery in the office served which may include programmable typewriters, sophisticated electronic transcribers, and other data entry machinery; may serve as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
6. May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
In addition to the minimum qualifications listed in the Job Opening section, applicants will have:
Considerable knowledge of: Accepted modern office practices, procedures and techniques; Basic English composition, spelling, and grammar; arithmetic, clerical/accounting, principles and processes; general care and operation of the equipment used and their functions/capabilities.
Some knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities.
Working knowledge of: Office equipment, including personal computers and software programs.
Substantial skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; meet and deal with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; comprehend and adhere to stated oral and written instructions, communications and procedures; apply basic principles, policies and procedures to specific work assignments; skillfully operate modern sophisticated office equipment; type or operate the keyboard of specific office equipment accurately at an acceptable rate of speed; accurately enter data into an electronic medical record following the correct protocol; teach other staff particular work assignments and the operation of sophisticated office equipment.
In addition to the above knowledge and skills related to office support, applicants for Bilingual positions must possess fluent language skills in Spanish and English.
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens.
ABOUT THE DEPARTMENT
Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.
We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.
Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department.
Clackamas County only accepts online applications.
Help With Your Application:
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.