This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, September 26, 2018.
Hourly Salary Range : $19.726907 - $24.917143
Bilingual skills are compensated at an additional 5%. Bilingual English/Russian, English/Spanish skills are preferred but not required for this position.
In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.
This is a full time County position represented by the Employees' Association.
Clackamas County's Social Services Division is seeking an organized, composed under pressure and customer-service oriented Energy Assistance Program Assistant to work with clients seeking energy assistance.
The Energy Assistance Program helps low income Clackamas County households pay their heating bills during the winter, and their electricity and gas costs all year long. This position requires experience with eligibility determination for Social Services programs; understanding of causes and conditions of poverty; good interviewing skills; and excellent written, verbal, and interpersonal skills.
Successful candidates in this position will have a strong background working in a social or human service program involved with financial eligibility, as well as a strong work ethic, including being punctual, taking initiative, accepting responsibility, dependable with a history of excellent attendance and commitment to customer service.
Required Minimum Qualifications/ Transferrable Skills:*
Preferred Special Qualifications/ Transferrable Skills:*
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Duties may include but are not limited to the following:
WORKING KNOWLEDGE OF: Principles and techniques in specific area or field relevant to assigned program; methods and principles used to conduct interviews with clients, including those who are upset and fearful due to shutoff notices or disconnect of energy source; advanced record keeping procedures and techniques; regulations and ethics associated with program responsibility and confidentiality; techniques of supervision; problems and issues of disadvantaged persons; principles of cultural sensitivity; community resources for clients; basic math; English grammar and composition; principles and techniques of public relations and interpersonal communications; data collection and analysis procedures and methodology; program evaluation; office equipment including personal computers and software programs.
SKILL TO: Work independently; effectively organize work; lead the work of others; follow written and verbal directions; communicate clearly and effectively with staff or clients and their support systems, and the public; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; exercise independent judgment and make decisions within established policies and procedures; develop and conduct trainings and presentations; prepare and present effective written and verbal reports; operate computer software and other office equipment; utilize own ideas to maximize program resources; develop and maintain cooperative working relationships within the community, law enforcement personnel, with other staff and clients; perform multiple tasks simultaneously.
This position works 37.5 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens and is a great place to live, work and play!
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another.
Service. Professionalism. Integrity. Respect. Individual accountability. Trust.
Learn more about Clackamas County Core Values
We are committed to removing barriers to fairness in representation, opportunity, and access in Clackamas County
Learn more about our commitment to Equity, Diversity and Inclusion
ABOUT THE DEPARTMENT
The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.
Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.
Clackamas County only accepts online applications.
Help With Your Application:
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process