Lead Community Support FacilitatorJob viewed 372 times.
Assist consumers with managing their finances (bills, banking, budgeting, account reconciliation) with high accountability and handling all business affairs in a timely manner.
Ensure consumers medical needs are met by assisting with scheduling, transporting and serving as a liaison between consumer and outside health care professionals (doctors, therapists, etc.) through follow-up and advocacy.
Assist consumers in obtaining access to community resources, public agencies, and other generic services in order to achieve objectives detailed on the Individual Service Plan (ISP).
Provide assistance and support to consumers with obtaining housing and roommate needs, and assist in the maintenance of housing and living arrangements that reflect consumers’ choices and preferences.
Provide assistance to consumers in the selection and supervision of In-Home Support Services (IHSS) workers, and relief workers.
Provide training and support to consumers in natural environments to make progress toward and/or achieve objectives detailed in the ISP.
Assist with the maintenance and upkeep of client records and other clinical notes and correspondence by ensuring that the consumers’ financial, medical, service records and other information are complete, updated/ current and in compliance as required by the agency, Title 17 and RCEB.
Assist in the development of Individual Service Plans in facilitation of Person Centered Planning meetings. Attend annual IPP/ISP reviews, quarterlies and other IDT meetings as required/requested. Submit required documentation (ISP’s) Case Managers/RCEB for the authorization/re-authorization of services within established timeframes, in order to maintain Purchase of Service (P.O.S.) standards. Ensure quarterly reports are completed and clearly identifies consumers service needs, progress and/or regression.
Write Quarterly/Semi Annual and Annual Reports based on consumers’ ISP’s as required. Attend meetings with the consumer, Client Program Coordinator (CPC, aka; Case Manager), supervisor, CMT members, and other interested parties, as requested. Demonstrate competency in writing clear/concise progress reports and in assessing consumer needs.
Serve as a liaison with Case Managers, medical professionals, family members and outside agencies as needed/requested. Collaborate/Facilitate with Program Coordinator in meetings and gatherings for the purpose of problem solving with and or for the consumer.
Carry a 24 hour Emergency Response Pager and serve as an on-call person periodically, according to a schedule agreed upon with the Director and/or Service Coordinator. Provide staff coverage when necessary and/or staff coverage when necessary due to illness, vacation, emergency, etc. by acting as a substitute in the absence of other direct/personal care support.
Complete and submit to the Coordinator monthly service records, documenting hours directly spend with consumers (indicating the service category to which said time should be billed) as well as other direct and indirect services rendered on a consumer’s behalf.
Report: Workplace Safety Problems, Consumer/Staff Injuries, Threats to Consumers or Staff Potential Liabilities: observed to your supervisor immediately, and no later than twenty-four hours after they occur or are reported.