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  Centro Legal de la Raza Seeks Intake & Data Collection Specialist Job viewed 345 times.
  Job Description

The Organization:  Founded in 1969 and located in Oakland, California, Centro Legal de la Raza (Centro Legal) is a comprehensive legal services agency focused on strengthening low-income, immigrant, and Latino families and individuals by providing bilingual and culturally competent legal representation, education, and advocacy. The mission of Centro Legal is to protect and expand the rights of low-income people, particularly monolingual Spanish-speaking immigrants.

 

Centro Legal’s Tenants’ Rights Program (aka Housing Program) is focused on serving the needs of our most vulnerable community members who are most at risk of displacement in the midst of the current Housing Crisis. We do this through the provision of limited scope consultations (advice and counsel, assistance with pleadings, discovery, etc.) and legal representation on issues ranging from unlawful rent increases to unlawful evictions.  

 

The Position:  First and foremost, the applicant will ensure all individuals qualifying for assistance are routed to the correct services provider as well as collect and track outcome data for clients served by the program and its subgranting partners.  Duties will include:

 

  1. Work with the Tenants’ Rights Program Director in establishing policies and procedures, as well as intake documents, for the program to be implemented by program partners.
  2. Screen individuals, over the phone and in the office, for eligibility for services.
  3. Respond to intake calls, emails, and letters from individuals seeking assistance;
  4. Connect individuals to subgranting partners as appropriate.
  5. Work with Tenants’ Rights Program Director in establishing policies, procedures, and protocols (including the creation of documents as needed) to enable him or her to collect and track outcome data on individuals served by the program and.its subgranting partners
  6. Perform other special projects and other duties related to the program as assigned by the Tenants’ Rights Program Director.

Qualifications: First and foremost, the applicant must profoundly share Centro Legal’s mission and vision of social justice and can manage stressful situations with empathy and calm. Below are additional qualifications. 

  1. Minimum 2 years’ experience in a legal services environment; Bachelor’s degree or Paralegal Certificate may substitute for experience requirement.
  2. Fluency in Spanish required.
  3. Excellent word-processing and computer skills, including knowledge of Microsoft Word and Excel.
  4. Must be well organized, efficient, highly motivated, able to handle multiple tasks at once, work well under pressure, and take initiative.
  5. Must have outstanding written, verbal and interpersonal skills, superb attention to detail, and excellent phone manner.
  6. Ability to work independently as well as within a team.
  7. Experience working with low-income, immigrant, and monolingual Spanish-speaking communities. 
  8. Strong commitment to serving low-income and underserved communities, with an ability to relate to and communicate with a broad range of clients and colleagues.

Compensation and Benefits:  Salary commensurate with background and experience (starting at $35,000) plus medical, vision, dental, FSA, and 401(k) benefits. Generous vacation and holiday package.

 

Applications: Review of applications will begin immediately and continue on an ongoing basis. Applicants are encouraged to apply as soon as possible.  Submit via email only: 1) detailed cover letter describing desire to work with low-income, monolingual Spanish-speaking community, 2) resume, and 3) a list of three professional references to jobs@centrolegal.org.  Place these words in the subject line: “Housing Program: Intake & Data Collection Specialist.”

Centro Legal de la Raza is an equal opportunity employer that does not discriminate on the basis of race, religion, disability, gender, nationality, ethnicity, sexual orientation, or any other prohibited category.  Centro Legal de la Raza is an affirmative action employer and strongly encourages women, people of color, immigrants, LGBTQ, older persons, persons with disabilities, and all qualified persons to apply.

POSITION OPEN UNTIL FILLED

  Metro Area Oakland CA
  Job Location City Oakland
  Job Location State California
  Job Location Zip 94601
  Job Location Country United States
  Compensation Salary From: $0.00 To: $0.00
  Job Category Legal
  Prefered Experience 2 year(s)
  Job Type Full time
 
  Language 1 English ( Speak Read Write )  
  Language 2 Spanish ( Speak Read Write )  
  Job Posting Date Oct. 25, 2017
 

Organization Details

  Organization Name Centro Legal De La Raza
  Organizational Focus Legal Services
  Contact Person Esmeralda Izarra
  Contact Phone (510) 274-2412
  Contact Fax (510) 437-9164
  Contact Email esmeraldacizarra@centrolegal.org
  Web Address http://www.centrolegal.org

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