LA Family Housing (LAFH) is one of the largest and most comprehensive nonprofit organizations providing housing and services to homeless individuals and families across Los Angeles. With a budget of approximately $15M and 160 employees, LAFH helps nearly 5,000 individuals—including children, families, and chronically homeless adults—find and maintain housing and services, such as case management, employment assistance, tutoring and youth programs, and medical and mental health services. For more information, visit www.lafh.org.

Project Overview

The Development and Community Engagement Department at LAFH is seeking a consultant to work with our team to develop and improve donor management processes and protocols. Based on a department Needs Assessment that we have already conducted and outlined, the consultant would work with 5-6 staff members (including VP of Development and Community Engagement, Director of Grants, Director of Community Engagement, Communications Manager, Development Manager, and Executive Assistant to CEO) to define the steps and train the team on processes for collecting, entering, and reporting on donor and volunteer data. A basic system and process is already in place utilizing Raiser’s Edge—the goals of this project are to:

• Leverage Raiser’s Edge for more efficiencies;
• Create consistency in procedures across the department; and,
• Improve quality and accuracy of data and reports.

Qualifications

• Experience creating customized data entry and reports. Raiser’s Edge experience strongly preferred.
• Experience working internally in a development department that highly utilized and leveraged its donor management systems. Leadership experience preferred.
• Understanding of moves management, donor retention, and other best practices in donor stewardship.
• Must demonstrate strong project management skills and an ability to:

1.  Assess and understand multiple departmental needs;
2. Create a feasible roadmap;
3. Execute the plan, including a combination of direction implementation and helping others to execute on the proposed plan;
4. Create handbooks and lead staff trainings.

Scope of work:

Ideally, this project would launch as soon as possible, with the bulk of work taking place in August and early September with periodic follow up from October thru March 2016.  This is a consultant position and will be paid hourly with a maximum cap for the project. Hourly rate is estimated at $50-$75/hr, based on experience and project proposal.

Contact:

Send resumes and cover letters to Margaux Helvey, VP of Development and Community Engagement, at mhelvey@lafh.org. For any questions about the project, please contact Margaux at 818-255-2711. 

Organization Details