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  Health Information Associate Job viewed 320 times.
  Job Description

Health Information Associate

Care for the Homeless (CFH) is a growing not-for-profit health care and social service agency that serves the homeless population of New York City.  CFH operates Susan’s Place, a homeless residence and medical clinic, and provides medical and social services at thirty shelters, soup kitchens, and drop-in centers.

The Health Information Associate will work alongside and report to the Health Information Manager. The individual will be responsible for (1) Assisting with Electronic Health Record (EHR) functions in clinic operations, (2) developing teaching materials and providing training to staff, (3) participating in EHR initiatives (internal departments and external partners); and (4) compiling program data and statistics on a monthly basis.  This employee will work as part of the Patient-Centered Medical Home (PCMH) team.


  • Support use of EHR systems in Article 28 medical clinics by (1) becoming a super user, (2) facilitating trainings and (3) troubleshooting issues with clinic staff
  • Support clinical data reporting needs by (1) becoming well-versed in the database management software and (2) generating reports, upon request
  • Work with Health Information Manager in analyzing EHR performance data, identifying opportunities for improvement and presenting data to clinicians and administrative staff
  • Create new EHR user accounts
  • Ensure provider licenses are obtained from and renewed by EHR vendor
  • Contribute to tracking and processing requests for release of medical information
  • Assist with Meaningful Use attestation
  • Facilitate communication among agency staff, including writing up minutes and reports for Health Information Management Team (HIMT) meetings
  • Assist in the preparation of conference abstracts and presentations



  • Bachelor’s Degree in Computer Science or Informatics with a concentration in Health Information Technology or a related field


  • 1-2 years of experience as a software support/application analyst in a healthcare environment
  • Experience with EHR system(s) required, with high preference for eClinicalWorks (eCW)
  • Familiarity with Open Dental and Apteryx a plus
  • Experience with relational database management system(s) required, with preference for eClinicalWorks Business Optimizer (eBO)/IBM Cognos Report Studio
  • Experience as an EHR trainer preferred
  • Understanding of basic hardware, software, and networking principles preferred

Skill Sets:

  • Ability to quickly learn new technology in a fast-paced and ever-changing environment
  • Ability to multi-task and meet assigned deadlines and project milestones
  • Must have proven ability to effectively solve problems
  • Strong organizational skills and attention to detail
  • Exceptional interpersonal, presentation, written, and verbal communications skills
  • Leadership and/or facilitation experience with a group or team
  • Extremely proficient in Microsoft Office Suite.  Employee is willing and able to:
    • Create, edit and interpret charts, tables and spreadsheets (via Microsoft Excel).
    • Effectively manage, filter and sort data (via Microsoft Excel)
    • Create well-organized documents and outlines (via Microsoft Word)
    • Create visually-pleasing presentations (via Microsoft PowerPoint)
    • Manage mailbox and calendar (via Microsoft Outlook)

Licenses and Certifications:

  • CompTIA A+ a plus
  • Valid driver’s license required to travel regularly by automobile or Zip Car

Work Environment:

  • Employee is required to travel regularly by automobile or Zip Car, subway, or bus in 4 out of 5 boroughs and is exposed to changing weather conditions
  • Employee frequently transports equipment, which can involve lifting at times

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This position requires evenings and weekend hours. Requires travel at different locations if necessary approximately 25% of the time.

EEO Statement

Care for the Homeless provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Care for the Homeless complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Care for the Homeless expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Care for the Homeless’s employees to perform their job duties may result in discipline up to and including discharge.


Care for the Homeless advocates for policies to ameliorate, prevent and end homelessness. We occasionally circulate policy information to employees and require that staff review it. While we don’t require it, we encourage every employee to become involved in supporting and advocating for our agency’s policy agenda and related activities.

Only one submission of your resume is required. Please do not send multiple submissions. Please send cover letter with resume to The subject heading should be the position you're applying for. Electronic submissions must be in Microsoft Word (.doc or .docx) or PDF format.

  Metro Area New York NY
  Job Location City New York
  Job Location State New York
  Job Location Zip 10016
  Job Category Computing and Internet
  Prefered Experience 1 year(s)
  Job Type Full time
  Job Posting Date Jun. 16, 2017

Organization Details

  Organization Name Care for the Homeless
  Organizational Focus Homelessness
  Contact Person Misratu Saka
  Contact Phone none posted
  Contact Fax none posted
  Contact Email
  Web Address

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