About Free Arts NYC
Free Arts NYC provides underserved children with a unique combination of educational arts and mentoring programs to help them foster the self-confidence and resiliency needed to realize their full potential. Free Arts NYC has served more than 30,000 children and families since 1997. www.freeartsnyc.org
Brief Summary of Role
The Salesforce Associate will be the liaison between the external vendor and Free Arts staff during the conversion from E-Tapestry to Salesforce during the first 3 months and then take over the day to day maintenance of the database. In addition, the position will be responsible for generating mailing lists, coordinating the mailing/emailing for donor correspondence and other development administrative needs.
Salesforce - E-tapestry - MailChimp:
Responsible for overseeing the transition from E-Tapestry to Salesforce
Clean-up records in Salesforce and E-Tapestry before and during conversion
Transfer data related to online donations sourced from various platforms into Salesforce
Liaise with key staff members and external vendor overseeing the conversion from E-Tapestry to Salesforce and provide input in the development of user requirements and support during transformation
Coordinate Salesforce training for all teams and provide support when required
Run reports and queries (weekly, monthly, yearly)
Process donations and prepare acknowledgment letters
Maintain and update MailChimp records
Responsible for extensive data entry and reporting for both the Development and Program Teams, including in-kind specifics, give/get reports, volunteer reporting, activity reports, event lists, mailing lists, program evaluations, thank you letters, etc.
Provide event support as needed
Education and Required Experience
Bachelor’s Degree preferred
Strong working knowledge of Salesforce and other database platforms
One or more current Salesforce certifications desirable
Project management experience
Strong attention to detail
Strong administrative skills with proficiency in Microsoft Office and Google Suite
Minimum of one year of professional experience
Team player with ability to multi-task
Reports To: Executive Director - works with Development and Program Directors
Hours:30 hours per week - possibility for full-time position after conversion
Salary: Commensurate with experience
Start Date: Immediate
To apply: Please email a resume and cover letter (in word or pdf) including salary requirements and where you learned about the position to: Liz Hopfan, Executive Director, at firstname.lastname@example.org, subject line ”Last name, first name-Development +Salesforce Associate position(NPNetwork)”. No phone calls.
Free Arts NYC is an Equal Opportunity Employer, committed to seeking a diverse staff with respect to gender, age, race, ethnicity, national origin, class, educational background, religion, sexual orientation, and physical ability. All applicants are welcome.