Summary: 

The Administrative Assistant provides administrative support for all Teaching Tolerance programs working closely with the Program Coordinator.

Primary Job Functions:

• Generates and processes contracts for freelancers and consultants in accordance with departmental procedures;
• Processes vendor and freelancer invoices;
• Processes bulk requests for materials;
• Provides customer service support via phone and email;
• Maintains records on the numbers and types of customer service requests;
• Helps maintain accurate customer records on SalesForce;
• Reviews film kit orders in SalesForce;
• Acts as assistant for the director, preparing expense reports, managing calendar, maintaining files;
• Sends out courtesy copies for each issue of the magazine and handles all subscription removal requests;
• Routes all departmental mail and processes returned packages;
• Maintains general files for department;
• Coordinates special occasion events as needed, reserving rooms, securing needed equipment, ordering refreshments;
• Performs additional duties as assigned.

Qualifications –

Education and related work experience:

• 3 years of office or related administrative experience required;
• 2 years of college preferred;
• Strong working knowledge of Word, Excel, e-mail, and the Internet;
• Previous work experience in not-for-profit organization highly desired.

Knowledge, skills, and abilities:

• Excellent communications skills, both written and verbal;
• Must be highly organized and possess the ability to prioritize work;
• Knowledge of business accounting forms such as requisitions, expense vouchers, invoices, and purchase orders required;
• The ability to work in a highly collaborative environment is required;
• Must be able to work independently, as well as on teams, in a fast-paced environment;
• Must be able to work under pressure and meet deadlines.
• Must be flexible to respond quickly and positively to shifting demands and opportunities;

Other Special Considerations:

This job is performed under general office conditions, and is not subject to any strenuous physical demands or dangerous conditions.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position.  These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

An Equal-Opportunity Employer with a Commitment to Diversity

Southern Poverty Law Center (SPLC) is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, gender identity, color, sexual orientation, religion, marital status, disability, political affiliation, national origin, or prior record of arrest or conviction.

Organization Details