POSITION SUMMARY (Short summary of the essential purpose of the job)
The Family Advocate is primarily responsible for providing support and advocacy services for prospective and licensed resource families. This individual is responsible for researching and applying knowledge of the Division of Child Protection & Permanency (CP&P) standards, policies and procedures to mediate and help resolve issues between resource families and the Division. This may include explaining information to resource families, arranging and attending meetings with CP&P staff, and preparing correspondence.
This individual is expected to conduct outreach to develop and enhance connections with resource families and promote FAFS services. He or she must have the ability to build and maintain rapport with families, CP&P staff and other service providers.
This job requires the staff person to work some evenings and weekends. The above listed job duties are a brief description for this position. The Family Advocate may be required to perform other tasks that are deemed necessary by the Support Services Manager and/or Director of Support Services.
QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)
QUALIFICATIONS, KNOWLEDGE SKILL DESIRED:
ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)
Handles responsibilities as listed in Support Services Manager’s Protocol Manual if necessary
In order for your application to be considered, you must answer the following question in your cover letter.
FAFS Family Advocate Filter Questions
1. Describe your professional experience mediating and resolving issues on behalf of a client or program participant.
2. What is your knowledge and understanding of NJ Division of Child Protection & Permanency (CP&P)?
3. Briefly describe your experience conducting presentations.
4. Are you proficient in Microsoft Office?
ADA SPECIFICATIONS (Physical demands that must be met in order to successfully complete the essential functions of the job)
This position is primarily sedentary and is located in the Foster and Adoptive Family Services office. There may be a minimal amount of lifting up to 20 lbs. While performing the duties of this job, the employee is regularly required to talk or hear, in person and on the telephone. A majority of the day is spent sitting and working at the computer. The employee is occasionally required to stand, walk, sit, and reach above shoulders.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
FAFS is an equal employment opportunity employer and employs individuals based upon job qualifications regardless of race, color, creed, religion, sex, ancestry, genetic testing, sexual orientation or affectation, age, veteran or military status, national origin, disability, atypical heredity cellular or blood trait or any other protected classification as established by applicable laws.