Objective: Provide leadership and advance the mission and goals of Survivors, Inc. through the supervision and oversight of direct service programs in Adams County and the surrounding areas serviced by the agency.
Responsibilities: • Implement clinical policies and practices to assure quality of services offered by Survivors, Inc. and service subcontractors. • Oversee the enforcement of appropriate standards of care. • Implement quality assurance measures for clinical services including client file checks, goal plan reviews and mechanisms for the collection of client feedback. • Distribute and maintain clinical resources and materials. • Process and approve applications for relocation funds/ financial assistance and the transitional housing assistance program in accordance with agency policies and procedures. • Provide requested information and data for the purposes of invoicing and reporting including but not limited to units delivered, demographics of individuals served and outcomes tracking. • Ensure the highest level of confidentiality for all clients, client records and client related issues. • Assure that all Direct Services Department staff meets all PCADV, PCAR, PCCD and other training requirements. • Offer additional training opportunities to Direct Services Department staff as deemed necessary and appropriate to client and staff need. • Maintain necessary connections within the community for the provision of high quality services and prevent unnecessary duplication with other providers. • Supervise all Survivors, Inc. internships. • Be available for on-call duties, back up on-call duties and emergency room response as agency and client need mandates. • Remain current on DV/SA issues and community resources / agencies for referrals. • Serve as an advocate for the needs of individuals impacted by Domestic Violence and Sexual Assault. • Adhere to all personnel policies as approved by the Board of Directors. • Attend all required staff meetings, task group meetings and individual supervision sessions. • Assist with community/education events and programs as needed. • Assist with the orientation, training, supervision and time documentation of paid and in-kind employees • Adhere to all personnel policies as approved by the Board of Directors. • Other duties as assigned by the President and Chief Executive Officer. • Complete Sexual Assault/Domestic Violence Counselor Advocate training as per 23Pa CSA §6116 and 42 Pa CSA §5945.1 and the related practicum. • Perform as acting President and Chief Executive Officer in the absence of the President and Chief Executive Officer • Act as an alternate delegate to PCADV, PCAR, and other meetings as requested by the President and Chief Executive Officer. • Contribute to a positive work environment.
Qualifications: • Bachelor’s Degree in social work or related field required. Master’s Degree preferred. • Two years clinical services experience required. Domestic Violence and Sexual Assault-related experience preferred. • Supervisory skills essential. • Project a high level of comfort with diverse populations. • Bilingual skills preferred (Spanish – English) • Valid Pennsylvania Driver’s License, use of personal vehicle and proof of appropriate auto insurance and registration required. • Be able to pass a criminal, child abuse and FBI clearance check upon hire and thereafter annually or as requested
Community Organizing / Advocacy, Community Service and Volunteering, Crime, Safety, and Victims Issues, Domestic Violence Support Services, Homelessness, Housing, Human Rights and Civil Liberties, Legal Services, LGBTQ, Network of Nonprofit Organizations, Poverty and Hunger, Sexual Abuse Support Services, Shelter/Emergency Shelter