SCOPE: Responsible for planning, directing, responding to and coordinating the labor relations activities of the Center. Analyzes and interprets the application of the collective bargaining agreement (CBA) including participating and directing the employee grievance process. Advises the Chief Organizational Development Officer and executive/senior management in the developing, applying and interpreting of labor relations policies and practices.
Analyzes and interprets the intent, spirit and terms of the CBA.
Participates in the Center’s long-term planning and implementation of the CBA as it relates to labor relations.
Partners with Human Resources and other departments implementing in a proactive and positive manner employee and labor relations strategies and initiatives consistent with the Center’s mission, vision and values.
Directs the employee grievance and dispute resolution process under the CBA, and advises possible resolutions to issues. Responds on behalf of the Center in matters pertaining to labor relations.
Compiles information and develops statistical reports on all matters pertaining to the CBA. Develops recommendations consist with the CBA and current labor practices under regulations and statutes. Develops and writes policy based on approved recommendations.
Provides training and coaching to all levels of management on labor relations.
Advises collective bargaining unit members on new and proposed changes to the Center’s policies and practices.
Monitors implementation of policies concerning wages, hours and working conditions to ensure compliance to CBA terms.
Participates in labor contract negotiations and identifies bargaining issues.
Investigates complaints as it relates to employee and service providers, to include whistleblower, personnel, etc.
Knowledge, Requirements and Skills:
Demonstrate a thorough knowledge of employment principles, practices and applicable regulations, to include employee/labor relations, negotiations and the collective bargaining process.
Knowledge of policies, procedures and practices involved in personnel/human resource competencies
Experience in conducting formal investigations and providing appropriate recommendations to senior management
Ability to maintain objectivity, confidentiality and focus during complex and demanding investigations
Knowledge of all state and federal employment laws
Self-directed with a proven ability to build and work collaboratively in a team environment.
Possess strong negotiation and conflict resolution skills
Possess strong critical thinking skills. Using logic and analysis to identify the strengths and weakness of different approaches
Ability to build trust and strong partnerships with all levels of management and employees
Ability to act timely and accurately in a fast paced environment
Ability to identify downstream consequences and determine the long-term outcomes of change in the policy, procedure and/or practice
Possess strong verbal and written communication skills
Excellent organizational skills with effective detail orientation and multi-tasking abilities
Working knowledge of all Microsoft Office applications
Education and Experience:
Bachelor’s Degree in Business Administration, Human Resources, Industrial Relations or related field
PHR Certification, preferred
Minimum of 6 – 9 years’ progressive experience in human resources with particular focus on employee and labor relations preferred
Proven record of excellent organizational, communication and time management abilities
Experience in conflict resolution methods, including facilitation and mediation of agreements
A valid CDL and transportation, or acceptable substitute required for this position
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.