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Nonprofit Job in Boston Massachusetts


  Director of Care Coordination Job viewed 72 times.
  Job Description

Bay Cove Human Services, Inc., a leading Massachusetts human services organization, seeks a Director of Care Coordination who will create Care Teams that will deliver care coordination services to MassHealth members.

The Director of Care Coordination is mission driven, with an entrepreneurial spirit, who will provide oversight of Behavioral Health Care Coordination as implemented through Bay Cove’s Community Partner (CP) Care Teams in the Greater Boston, Southern and Northern Regions.

S/he directly supervises the Care Team Leaders in the provision of care management for MassHealth Members with complex medical and behavioral health needs who are enrolled in a new Accountable Care Organization (ACO) or Managed Care Organization (MCO) plan.

We are looking for someone who strives to:

  • Challenge thinking.
  • Be different.
  • Lead change.

Bay Cove is looking for people who are inspired and inspiring.

You will:

  • Oversee Care Coordination as implemented through CP Care Teams
  • Develop curriculum, team policies, procedures and workflows Partner with Executive Director and Director of Operations of CCP in the development of collaborative relations with ACO/MCO plans.
  • Hire, train, supervise and evaluate Team Leaders and LTSS Care Coordinators.
  • Liaise with Team Leaders in developing and maintaining ongoing working relationships with Enrollee’s ACO/MCO plans.
  • Collaborate with Community Care Partners (CCP) team


  • Master’s Degree required.
  • License to practice as “Licensed Practitioner of the Healing Arts” in MA; or MA license to practice independently (LICSW, LMHC) preferred.
  • Solid understanding of the healthcare environment
  • Experience working in health care or community-based organizations doing project, program or contract management work.
  • Experience working with people living with SMI and/or SUD.
  • Track recordhiring, supervising, and managing high performing teams.
  • Problem solving skills- demonstrated experience in evaluating all aspects of a problem or opportunity and make or facilitate appropriate and timely decisions.
  • Effective communication skills
  • Ability to facilitate, exceptional customer service; organizational skills.
  • High degree of social facility in obtaining cooperation and support from a broad range of people.
  • Ability to work collaboratively within an organization and with leaders of external organizations.
  • Ability to articulate and communicate the Community Partner program’s mission.
  Metro Area Boston MA
  Job Location City Boston
  Job Location State Massachusetts
  Job Location Country United States
  Job Category Health and Medical
  Prefered Experience 4 year(s)
  Job Type Full time
  Job Posting Date Dec. 6, 2017

Organization Details

  Organization Name Bay Cove Human Services
  Organizational Focus Health and Medicine
  Contact Person Recruiter
  Contact Phone (617) 371-3000
  Contact Fax none posted
  Contact Email
  Web Address

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