Program Specialist, Staff and Community ExperiencesJob viewed 437 times.
At Esalen, we care about being present. We bring that to everything we do. We don’t just build a table, we build a work of art that’s also a table. We don’t just say hello, we make eye contact and listen with intention. We feel the same way about our team members - showing up in support of their full being. We offer great health care, access to workshops, and the space to do your personal and collective work.
We stand for supporting you to realize your potential.
The heart of Esalen’s mission is programming. It is through programming – the delivery of public courses and seminars, invitational conferences and conversations, staff education, internships, and other educational programs – that Esalen catalyzes and synergizes the new thinking and approaches that make its mission real. Every job and aspect of the department needs to be aware of and aligned with this larger mission.
This position plays a key role in supporting the organization’s reputation for offering strong program content while maintaining high standards and learning environments. The Program Specialist’s primary responsibility is to hold and support new and existing faculty relationships and guide each workshop through its lifecycle from recruitment to evaluation. In addition, this position holds the responsibility of identifying and coordinating supplemental staff education and enhancing the selection of sessions, classes and events open to the entire community. This is a full-time exempt position and reports to the Director of Programs. This position requires a majority of time on-campus with faculty and departmental colleagues. There is some flexibility in the scheduled work hours and a portion of time will require presence at night and on weekends.
What will this role do?
Research, identify, and implement potential workshops, conferences, staff education opportunities and community classes and events
Review unsolicited proposals and make follow up recommendations
Contribute to new and unique faculty/workshop/strategic partnership identification and development
Contribute to the scheduling process of returning and new faculty
Prioritize and manage faculty relations: supervise between 100+ faculty a year, responsible for faculty support needs throughout workshop lifecycle, serve as faculty’s primary contact at Esalen
Ensure faculty are set up for success before arrival, meet with faculty upon arrival, and check in throughout stay; follow up once program is concluded; troubleshoot support issues as they arise
Work to successfully identify and qualify workshops for continuing education
Support catalog production cycle and meet deadlines
Support catalog/website needs such creating write ups/bios, obtaining faculty photos, etc
Contribute to identifying high impact programs and marketing strategies
Support organization’s operational needs as they intersect with program execution
Act as a programming liaison between presenters and internal departments; work on obtaining departmental support for successful operational execution
Ensure operations has necessary information needed to create reservation database, online reservation web pages, contracts, and other execution details that ensure successful event delivery
Ensure workshops and faculty are being correctly represented in catalog/online/ and with seminarians
Responsible for overseeing faculty and support team housing and meeting room allocations
Monitor, review, and modify enrollment targets - assist with resolving low enrollment, over enrollment and/or cancelations
Ensure faculty receive feedback; review and address concerns, report on success level to program team and organization
Monitor workshops and ensure teaching and content quality is maintained; provide leadership and best practices mentoring when needed
Assist in developing Experiential Program and community offerings (lecturettes and open classes)
Assist in developing staff education opportunities
Report on metrics when requested
Complete other projects and tasks when assigned
Qualifications + Requirements + Skills
Experience with Esalen or a like-minded organization is essential as well as some interest in participating in a business/community model
Proven understanding of and commitment to personal growth and social change
Demonstrated history of developing, cultivating and maintaining strong interpersonal relationships with faculty, clients, partnerships, etc.
Minimum of 3 years direct experience in working with personal growth content/curriculum
Ideal candidate will hold an existing network in the field of personal growth
Possesses a demonstrated ability to recognize and develop unique workshops, conferences, and events in alignment with Esalen’s mission
Awareness of trends and emerging content
Demonstrated history of creative program development AND hands on execution
Proven understanding of budgets, revenue generating programming, and opportunity/risk analysis
Critical thinking, good judgment and quality discernment
Ability to see the big picture and how the individual pieces interact with each other
Knack for assessing many diverse needs at once and apply creative problem solving
Excellent communication skills and the ability to work in partnership with the rest of the organizational departments
Ability to act as a grounded liaison between the creative and realistic tensions is invaluable
High attention to detail – precise, accurate, organized and ability to multitask with ease is essential
Knowledge of Excel, Word, Macintosh operating systems, CRMs, and database technology as well as skills in web-based applications (such as Google Drive) is necessary
Metric reporting experience and database/spreadsheet competency
A genuine willingness, ability, and appreciation for carrying out administrative tasks
Ability to write and communicate effectively (oral and written) with an upbeat attitude is essential
Strong commitment to Esalen’s mission and the desire to support others in finding and engaging in transformational experiences, as well as being in service to our faculty
Excited to deliver the best possible customer service to our faculty, our guests and our staff
Proven history of successful service orientation is required
Ability to keep calm, stay centered and bring perspective into a situation
Strong discernment, leadership and decision making ability
While performing the duties of this job, the employee must be able to maneuver on uneven ground, sit for long periods of time, occasionally carry and lift up to 25 pounds, and be able perform daily repetitive hand motions as it pertains to computer mouse and keyboard.
The pay for this position is commensurate with experience. The benefits package includes medical, dental, and paid time off. Esalen gives teammates (while on campus) access to an extensive range of daily experiential classes (yoga, dance, tai chi, and meditation, etc...), ongoing in-house education and training programs, and scholarship for Esalen workshops and massage. While living on site is not required, this position is eligible for modest single on campus housing.
Esalen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.