Job Title: Divisional Pathway of Hope Coordinator
Department: Social Services
Reports to: Divisional Social Services Director
Location: San Francisco
FLSA: Full-Time Exempt (Grant Funded)
Effective Date: 2020
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Divisional Pathway of Hope Coordinator is responsible for supervising and supporting services offered to families through the Pathway of Hope initiative at identified corps or social services sites. The Divisional Pathway of Hope Coordinator will report directly to the Divisional Social Services Director and work collaboratively with the Territorial Social Services Dept. to support the implementation of this approach, including staff training/consultation, quality assurance, program evaluation, and outcome reporting.
• Required: Bachelor of Social Work (BSW) or comparable degree from an accredited college or university.
• Preferred: Master of Social Work (MSW) or comparable degree from an accredited college or university.
• For an MSW or comparable degree, a minimum of two years of experience working in social service programs providing case management to at-risk, economically and socially vulnerable populations.
• For a BSW or comparable degree, a minimum of four years of experience working in social service programs providing case management to at-risk, economically and socially vulnerable populations.
• Demonstrated capacity in building collaborative community partnerships.
• Experience facilitating workshops and training staff.
Knowledge, Skills and Abilities:
• Knowledge of Microsoft Office Suite.
• Familiarity with databases and generating reports.
• Familiarity with Salvation Army policies and procedures.
• Excellent oral and written communication skills.
• Must have a valid driver’s license
Encourage, motivate and support staff and officers throughout the division to work collaboratively for the purposes of serving those targeted individuals and families through the POH and its desired outcomes.
Supervision and Consultation
• Supervise the implementation of the Pathway of Hope (POH) initiative at local units and provide support.
• Provide case consultation and technical assistance to case workers and interns, as requested.
• Plan and facilitate monthly meetings, whether virtual or in person.
• Meet with local staff and officers at least monthly to offer support and information regarding community linkages and program requirements.
• Assist in recruiting, interviewing, and training new staff or interns directly involved in providing POH services on the local level.
• Attend inter-agency meetings and participate in local networks with staff as needed.
Planning and Implementation
• Participate in POH planning and program development meetings at local sites and join conference calls with the Territorial Pathway of Hope Project Manager, Divisional Social Services Director (DSSD), and Divisional Secretary of Programs (DSP).
• Assist Territorial Project Manager, DSSD, and DSP in developing policies and procedures, goals and metrics.
• Work with Development staff to support local leadership in securing additional funding.
• Collaborte with POH Project Manager, DSSD and DSP and other organizations to refine the POH model and support kindred projects.
Evaluation and Outcome Measurement
• Ensure the accuracy of data entry into the WellSky Community Services database.
• Maintain the division’s WellSky Community Services database which consolidates program data across units, updating information as needed.
• Prepare bi-monthly reports on the POH progress for POH Project Manager and DSSD and DSP.
• Oversee annual POH evaluations/outcomes measurement for cluster(s) of corps and submit summary/review report to POH Project Manager, DSSD and DSP.
• Report any POH implementation challenges and work with the POH Project Manager, DSSD and DSP to develop an action plan to address program development needs.
Education and Training
• Plan, conduct, and/or participate in POH/WellSky workshops and other training events at the territorial, divisional, and/or local level.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, and pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to lift up to 25 lbs. occasionally (usually file boxes).
• Ability to drive.
Work is performed in a typical office environment or in assigned program locations in the field. Full-time exempt position may require some weekend and evening work as needed. Travel, including overnight, will be required occasionally.
Qualified applicants with criminal histories will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.
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