The Day Habilitation Service Manager (DHSM) ensures documentation and delivery of services in compliance with Medciaid regulations and Bay Cove standards.
The Day Hab Service Manager performs case management duties for assigned program participants and supervises program staff working with assigned program participants.
The DHSM is responsible for carrying out the mission by developing, implementing, and supervising daily program activities, Day Habilitation Service Plans/Individual Support Plans, maintaining client records, processing referrals for new program applicants, scheduling and coordinating ISP meetings and documentation, maintaining relations with those receiving program services, their supporters and other helpers, and representatives of Mass Health and the Department of Mental Retardation.
Provides supervision of the daily activities of direct care staff; training of direct care staff to ensure implementation of the Day Hab Service Plans and completion of progress notes; including all documentation and maintenance of records to demonstrate compliance with funding source requirments.
S/he will participate with the Director of Day Habilitation and interdisciplinary team members to set measurable outcome objectives for the program, and staff, and provide information for the evaluation of staff.
Bachelor's degree in a human services-related field preferred.
One year of service management in a day habilitation program or training program for people with developmental disabilities.
Experience providing day services in a Day Hab setting is preferred with demonstrated knowledge of service delivery regulations and ability to develop functional tools for documentation.
Demonstrated knowledge and understanding of mental retardation and other developmental disabilities and principles to promote skills development.
Knowledge of computer and word processing, use of Word and Excel to create forms and documents.
Must obtain and maintain certification in CPR, Standard First Aid, and CPI and meet additional requirements for training as determined by program, agency, and/or regulation.
Ability to assist people with mobility impairments as needed.