Reporting to the Director, Compliance Training & Accreditation, the Training Systems Specialist provides support to both Online Training and Accreditation. An integral member of the Online Training team, the Specialist is responsible for providing both technical and customer service support to TRACE members and customers. Possessing excellent communication, project management and customer service skills, bi-lingual (English and Spanish speaking), tech savvy, a quick learner, detail-oriented, and welcome the challenge of working in an ever-evolving landscape. Supporting one department, but two products within TRACE, the Specialist will be comfortable managing several projects simultaneously, welcome a changing pace and subscribe to TRACE’s commitment to excellence and the highest standards of service both internally and externally.
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