SCOPE: Responsible for ensuring development of resources and the development/maintenance of community relations and partnerships in the NLACRC catchment area.
SUPERVISION: Receives supervision from Community Services Director and the CMS Manager; provides general supervision to Resource Developers, and other assigned staff.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
Assists resource developers in locating, developing, monitoring, and evaluating services in conjunction with the Agency Resource Development Plan.
Assists with the development and oversight of the CPP (Community Placement Plan).
In coordination with the resource developers, generates, coordinates and screens Request for Proposals for targeted Resource Development. Works with vendors on creating the development of resources that meets the needs of our consumers. Consults with Consumer Services staff, assists in resolution of complex service planning issues and resource identification for consumers.
Provide input and recommendations to service development agreements and other contracts as needed. Facilitate approval processes between all parties for service development agreements.
Attend interagency meetings and represent NLACRC. Facilitate trainings, workshops and fairs in partnership with outside agencies, school districts, and vendors. Coordinate, conduct and/or participate in in-service trainings and/or orientation trainings for internal and external customers (staff and vendors).
Maintain knowledge of current regulations affecting vendorization requirements, rate setting practices (Title 17, Title 22, Lanterman Act). Investigate and cite statute and regulation as needed.
Provides leadership in accordance with the Center’s Mission and core values.
Represents the Center in collaborating with governmental agencies, social service, educational, and other community groups.
Hires, trains, directs and evaluates assigned community service staff members under the guidance of Community Services Director
Participates in the Center’s management team, may serve as staff support for Board committees, and may be assigned to serve as senior staff in supervisor’s absence.
Provides hands-on and proactive leadership to community services staff.
Develops and oversees technologically advanced tracking systems for quality assurance issues, vendorization process, community inquiries, and needs assessments.
Serves as resource development liaison with case management and other departments, as needed.
Ensures development and monitoring of appropriate service resources, in accordance with regulation. Ensures provision of training and information to service providers, staff, others, on department programs and products.
Knowledge, Requirements and Skills
Specialized working knowledge of resource development, CPP, and service needs of hard to serve consumers such as those with forensic involvement, including diversion and deflection within the field of developmental disabilities; minimum of 3 years.
Working knowledge of Title 17, Title 22, WIC, and other laws and regulations related to regional center services and compliance. Also responsible for maintaining knowledge and awareness of changes to laws and regulations affecting the development of programs and services.
Prior Regional Center (or related agency) experience preferred.
Experience with fostering and developing relationships within communities.
Ability to perform accurately and timely in a fast-paced environment.
Ability to analyze complex material and provide clear oral and/or written communication to staff and senior management.
Ability to develop and foster teamwork and collaboration.
Ability to provide staff development and leadership.
Ability to work effectively and collaboratively with diverse groups.
Possesses strong negotiation, conflict management, and interpersonal skills.
Excellent organizational, communication and time management skills.
Education & Experience