Join a dynamic team of professionals, as the Director, Membership for the Association of Community Cancer Centers, (c ) Management, Inc.’s largest client. The Director, Membership will develop and implement comprehensive, targeted, data-driven strategies to achieve membership growth and drive member engagement for the Association of Community Cancer Centers and 19 state oncology societies. The Director will provide strategic direction regarding membership category structure, targeted benefits, and policies related to the retention of current members and acquisition of new members. The Director will work to increase outreach, oversee the consist tracking of member and prospective member interest and involvement, ensure data integrity, and oversee all strategies and processes for recruitment and retention. This will include developing an understanding of member needs and the changing healthcare environment to enable (c) Management’s clients to successfully achieve their mission and purpose. The Director will oversee the membership budget development and ensure that membership revenue meets or exceeds budget.
This position reports to the Senior Director, Communications and Marketing and duties and responsibilities include:
Associate Manager, Member Engagement and Data Integrity; and the Membership and Database Coordinator.
The ideal candidate will hold a Bachelor’s degree or equivalent experience working in membership organizations. A minimum of five years of progressive leadership experience in association management with demonstrated success in increasing membership, achieving revenue goals, maintaining database integrity, and managing budgets. Experience should include developing/implementing strategies for member recruitment and retention. Experience with a healthcare organization is desirable.
Proficiency with association management/membership database software applications is required. Proficiency with other MS Office applications is expected. The individual has the ability to work with and motivate staff and association members, Boards, and Committees to achieve results. The Director possesses excellent judgment and oral/written communications skills for extensive interactions with clients, healthcare professionals, industry leaders and vendors. Strong organizational skills are essential to monitor multiple projects simultaneously to ensure that deliverables meet content, quality and time standards. The individual is available for occasional overnight travel, estimated at 15%.
(c ) Management, Inc. offers a comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more! For consideration, please submit a resume with cover letter and salary expectations to: HR@c-managementinc.com.