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Nonprofit Job in Chapel Hill North Carolina


  Information and Referral Services Specialist Job viewed 204 times.
  Job Description

Compass Center, Information and Referral Services Specialist

The Information and Referral Services Specialist oversees daily operations of the Information and Referral Program at Compass Center for Women and Families. The specialist will connect clients to resources available at Compass Center as well as provide referrals to services like food pantry, healthcare, attorney and mental health services that Compass does not provide. You will work directly with clients to assess and meet their needs. The specialist will also supervise Information & Referral Volunteers who work with the the program, and also work with the Director of Client Services & Volunteer Management to ensure that referrals are accurately tracked in and resource information is updated and shared with volunteers.

Preferred Skills

  • Experience working with the public

  • Customer service skills

  • Problem solving and online research skills

  • Positive demeanor and an interest in learning

  • Some experience with supervising others

  • Spanish speaker preferred

Position Schedule

JSC corps members serve at their internships for 32 hours/week.  In addition, they participate in JSC’s Servant Leadership curriculum on Tuesday evenings and Friday mornings.  Corps members live together in intentional community with their peers and share community meals, weekly meetings, and household chores.

The work schedule for Compass Center is as follows:

Monday - Thursday 9am - 5pm 30 min lunch

Some evening hours required for volunteer training and evening self-sufficiency workshops

You must go to this site  to apply, we can not take applications through the email below. it must go through this site

Physical Expectations

Lifting up to 5 lbs.; ability to sit for long stretches of time and use a computer.

  Job Location City Chapel Hill
  Job Location State North Carolina
  Job Category Human Relations
  Prefered Experience 2 year(s)
  Job Type Full time
  Job Posting Date Nov. 10, 2017

Organization Details

  Organization Name Compass Center for Women and Families
  Organizational Focus Social Services
  Contact Person Christina Balderson
  Contact Phone none posted
  Contact Fax none posted
  Contact Email
  Web Address

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