The Lupus Foundation of America, Inc. is the only nationwide voluntary organization exclusively serving the entire lupus community including persons with lupus, their families, physicians, researchers, and the general public. Our mission is to improve the diagnosis and treatment of lupus, support individuals and families affected by the disease, increase awareness of lupus among health professionals and the public, and find the causes and cure. The Health Educator, working at the national headquarters in Washington, DC or remotely, supports the mission by maintaining knowledge of current research, responding to inquiries, and developing and updating informational materials.
The Health Educator is responsible for providing lupus information to inquiries received by telephone, letter, and email. Responsibilities also include recording inquiries into an online data management system, assisting in developing lupus-related health education/information materials, providing specialized information searches, supporting the chapters in training and development, as well as identifying emerging information needs and trends.
Principal responsibilities include the following:
Responds to the LFA inquiries by phone, letter, and email with information and referrals to appropriate sources. Responses often require research, and ongoing review of medical journals and other relevant sources.
Assists with development, coordination and review of lupus-related health education/information materials and related content.
Learns and masters the use of the web based data management system. The Health Educator will be required to work with the other Health Educators to organize and manage the online database system.
Remains current on lupus-related research and issues impacting patients and caregivers; researches Internet, scientific literature, government and legal publications, and appropriate medical information materials for new developments and relevant lupus related medical, financial and disability information for use in referrals and inquiries.
Serves as the resource for LFA staff and chapter members as needed and shares relevant information on an ongoing basis.
When needed, attends or conducts live patient education programs both in and out of state.
Makes recommendations to Vice President, Education and Research for refining operational policies, systems and forms for answering inquiries.
Supports the national network of chapters and regions by:
The Health Educator must be able to read and write English fluently.
Fluency in Spanish is a plus but not required.
A Bachelor’s degree in a health-related field is required such as a master’s in public health (MPH) or masters in social work (MSW).
ABSN, registered nurse (RN) or other medical professional with an advanced degree (NP, PA) is desired.
At least one year experience in health education field.
Ability to work effectively in customer service oriented environment.
Self-starter who works well both independently and as part of a team.
Superior interpersonal skills and ability to respond to inquiries with empathy and understanding.
Capable of clear and effective communication in both verbal and written form.
Demonstrated computer skills and knowledge of both Internet and traditional health resources.
The Lupus Foundation of America, Inc., offers a very competitive salary and comprehensive benefits package which includes employer-paid medical, dental, and life insurance coverage. Flexible Spending Account options, a 403(b) plan, paid vacation, and more!
HOW TO APPLY
Interested and qualified candidates, please forward a cover letter, including salary requirements, and a resume to: HR@lupus.org with "Health Educator" in the subject line. No telephone calls please. Principals only. AA/EOE.