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  Health Insurance Specialist Job viewed 350 times.
  Job Description

With the guidance of the Health Insurance Coordinator,, the Health Insurance Specialist is responsible for ASA Health Insurance program screening, eligibility reviews, and intakes with HIV+ individuals seeking premium, copay/coinsurance, and deductible assistance. In addition, the Health Insurance Specialist co-maintains a caseload of clients accessing health insurance assistance only, processing premium payments, assisting with medication co-payments and deductibles, and completing bi-annual eligibility updates.


  • Conduct client intakes specific to health insurance premium and/or medication co-payment assistance.
  • Maintain caseload of health insurance only clients, providing assistance with insurance premium payments and ongoing medication co-payments/deductibles.
  • Conduct chart updates per policy on health insurance clients, and obtain required documentation and verification.
  • Maintain documentation and program notes in client records according to departmental standards by utilizing Provide Enterprise client database.
  • Assist in determining client eligibility for various ASA services and other community resources; obtain proper HIV status documentation and residency information.
  • Conduct client health insurance intake interviews and assessments by using client-centered and systems theory approaches to obtain information relevant to the needs of the client.
  • Provide timely and accurate referrals to community AIDS services organizations, hospitals, and other medical providers as appropriate.
  • Complete client file updates to ensure thorough and accurate documentation of eligibility information and required health insurance assistance documents.
  • Assist in preparing reports for grants and monitoring outcome reports.
  • Meet deadlines for time sheets, client documentation, and required grant documents.
  • Participate in quality improvement activities as assigned.
  • Attend bimonthly department meetings and monthly agency meetings.
  • Provide accurate and thorough information, referrals, and resource assistance for callers and walk-ins.
  • Maintain current information on all frequently used community resources, as needed.


  • Bachelor's degree in social work, psychology, counseling, or related discipline.
  • One year of proven experience with psychosocial assessments, mental health, substance abuse, or HIV disease required
  • Medical third party billing experience required

Preferred Experience: working with individuals of diverse cultures, ethnicities, socioeconomic backgrounds, sexual orientations, and gender identifications; Bilingual in English and Spanish.



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. 

  Metro Area Austin TX
  Job Location City Austin
  Job Location State Texas
  Job Location Zip 78752
  Job Location Country United States
  Job Category Administration
  Prefered Experience 1 year(s)
  Job Type Full time
  Job Posting Date Mar. 20, 2017

Organization Details

  Organization Name AIDS Services of Austin
  Organizational Focus Health and Medicine
  Contact Person Hayley Bills
  Contact Phone none posted
  Contact Fax none posted
  Contact Email
  Web Address

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