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  EHS Family Advocate Job viewed 789 times.
  Job Description

Job Description:

The Family Advocate is responsible for the enrollment of qualifying families into the Plaza Early Head Start- Child Care Partnership Program as well as for working with families to ensure children have a medical home and receive the required health exams (including health, dental and nutrition). The Family Advocate also works with families on establishing goals that lead self-sufficiency and conducts home visits on a monthly basis to assure resources and support is provided towards the completion of family goals. The Family Advocate will be responsible for up to 40 families and will serve as a liaison among school districts, community agencies, and families to deliver a strengths-based and family-driven program, policies, referrals, and services.


Responsibilities include:

  • Follows, and adheres to State and Federal Head Start regulations, related to Eligibility, Recruitment, Selection, Enrollment and Attendance.

  • Follows Plaza's plan to conduct outreach, recruitment, and enrollment functions to ensure a child wait list of eligible applicants greater than number of enrollment opportunities is maintained.

  • Works collaboratively with community agencies to support the needs of families and children.

  • Works collaboratively with teachers, support staff, and coordinators to provide resource materials and support when needed.

  • Researches relevant community resources that meet the need of families and shares those   resources accordingly with teachers, FCC Providers and support staff.

  • Maintains contact with service providers regarding family progress.

  • Support Family Engagement/School Readiness alignment.

  • Supports families and social service needs, including but not limited to, developmental delays, housing, health insurance, public assistance, food, and other community resources and services.

  • Assists families with transition to school activities including providing kindergarten transition workshops and registration information.

  • Assists with the completion of vision, hearing, and/or developmental screening for children, and ensures established dental /medical requirements are met.

  • Establishes and maintains accurate health and social service records for each family.

  • Prepares and maintains records and reports related to children and families.

  • Conducts assessment of family needs and supports families to develop skills needed to achieve their goals.

  • Reviews and analyzes reports related to enrollment, health/nutrition, mental health, disability, and family services; evaluates results for referral; provides parents with results and follow-ups.

  • Implements Plaza's Engagement Philosophy and encourages parent involvement on site.

  • Follows up on and provides resources in areas of Health Services, ERSE, Nutrition, and Family Engagement.

  • Assists center parents or FCC Homes in organizing monthly center meeting, Policy Committee meeting, and other parent activities. 

  • Makes presentations at workshops and parent trainings.

  • Participates in program review, advisory councils, conferences, staff meetings, trainings, and self-assessments as assigned.

  • Organizes work assignments and meets established deadlines.

  • Translates oral and written materials from English to a specified foreign language and from a specified foreign language to English.

  • Prepares and distributes routine reports, forms, correspondence, and other documents as needed.

  • Develop Family Partnership Agreements and track implementation of such agreements.

  • Other duties as assigned to meet the need of the EHS-CCP Program.



    Plaza CS is seeking an experienced professional with the ability to work harmoniously in a multi-cultural team; with a caring, compassionate approach to working with children and families who can follow through in an organized and systematic fashion with families and service providers while supporting families in achieving their goals.


  • AA degree; BA preferred in Social Service area, (Psychology, Sociology, ECE or related field) or equivalent case management experience;

  • Minimum of two years experience working with low-income children and families

  • Bilingual in Spanish and English preferred

  • Knowledge of diverse cultural, racial, and ethnic backgrounds.

  • Experience in working with low-income families and families with special needs, health needs, nutrition and social services. Experience with Head Start preferred.

  • Ability to communicate effectively with children and adults from different cultural and socio-economic backgrounds in oral and written formats.

  • Maintain cooperative work relationships with community agencies.

  • Work independently with minimal supervision.

  • React with flexibility and sensitivity to changing situations and needs.

  • Organize and prioritize work.

  • Knowledge of office methods, practices and procedures including record keeping and filing.

  • Computer skill proficiency using Word, Excel, Software applications as well as the use of software programs required under the EHS-CCP program including, but not limited to, software programs required by the funder for proper administration of the EHS-CCP program.



The successful candidate will have the ability to perform the following functions with or without reasonable accommodations:

  • Successful completion of pre-employment Physical exam and TB Clearance

  • Successful completion of background check including DOJ, FBI & CACI

  • Adherence to the Confidentiality Agreement

  • Adherence to the Child Abuse Reporting Mandate

  • Duties are performed at one and/or multiple centers.

  • May need to work a flexible schedule as work will be required during evening and weekend hours.

  • Valid California Driver's license, good driving record (DMV check will be conducted); and proof of automobile insurance as driving a vehicle to attend parent meetings, home visits, and community meetings is required.

  • While performing the duties of this job, the employee is regularly required to change position; to sit, stand, walk, climb or balance; to stoop, kneel, crouch or crawl; to bend, twist and reach with hands and arms.

  • Lift and/or move up to 45 pounds


    Childcare employees must be able to perform the following essential functions:

  • Observe, see, hear and respond to children’s needs, emergencies and conflicts that may occur in the child development center or on the playground.

  • Be aware of the cognitive, social and physical needs of children.

  • Communicate verbally and writing in English to the degree that child, parents and other staff members are able to understand and respond


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled


  Metro Area Los Angeles CA
  Job Location City Los Angeles
  Job Location State California
  Job Location Zip 90063
  Job Location Country United States
  Job Category Social Services
  Prefered Experience 2 year(s)
  Job Type Full time
  Language 1 English ( Speak Read Write )  
  Language 2 Spanish ( Speak Read Write )  
  Job Posting Date Mar. 29, 2017

Organization Details

  Organization Name Plaza Community Services
  Organizational Focus Child Care
  Contact Person Human Resources
  Contact Phone none posted
  Contact Fax none posted
  Contact Email
  Web Address

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